Shipping and Return Info
Shipping
Items are supplied within South Africa only. A flat shipping rate of R70 is applied with each shipment and discounted shipping on R500 plus spend
Current shipping times 2-3 days from order dispatch for major centers and 4-7 days for outlying areas.
All orders will be dispatched from our warehouse in Johannesburg within 3 days. In peak season please allow up to 5 days for processing.
Please allow a further 3-5 days on orders that are custom made.
Any urgent delivery deadlines can be accommodated, please email sales@magicgadgets.co.za to arrange.
Return and Refunds
Firstly – Thanks for shopping at magicgadgets.co.za
If you are not entirely satisfied with your purchase, we are here to help.
Returns
You have 7 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
You need to ship to us within the 7 days and provide a tracking number to Magic Gadgets on email sales@magicgadgets.co.za
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If it is faulty we can replace if replacement stock available.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Return Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.